GOT A QUESTION?
How many drinks are included on the tipsy tour?
We provide your first drink at each location. If you want to drink more, you are welcome too! Just remember to pace yourself — there’s more where that came from!
Can I change one drink for another?
We suggest you stick to our Tipsy Tour formula. But if you’d rather swap your drink for something else, our team are able to cater for you.
What's the average age?
Good question! We get people of all ages on our Tipsy Tours, from their early 20s upwards. What everyone has in common is their love of meeting new people for drinks, adventure and fun!
What's the group size?
Our Tipsy Tours usually accommodate between 10-15 travellers per group. Despite growing popularity, we have set a maximum number of 15 to keep your experience interactive, intimate and safe.
Where is the meeting point?
You’ll receive a detailed description of the meeting point in your booking confirmation. For our Tipsy Tours, the locations are as follows:
Rome – Piazza Madonna dei Monti
Florence – Giardino Martin Lutero
Barcelona – Basílica de Santa Maria del Mar
London – 16 Wardour Street
Budapest – In front of the Budapest Eye ticket office
Lisbon – Rossio, Praça de Pedro IV
For other tours (food tours, walking tours), please check your confirmation voucher.
How do you keep the groups safe?
Our guides and hosts are professionally trained. For larger groups, we assign two members of staff per tour.
Are the drinks vegan?
They can be! Just let us know before you book so we can guarantee you something suitable.
Is there an opportunity to eat on the tipsy tour?
No. We strongly suggest you eat before you come. During the experience you might be able to peel away from the group to grab a quick bite to eat, but it’s best to eat before so you don’t miss anything!
Is the tipsy tour a pub crawl?
No. Our unique Tipsy Tours blends the best elements of storytelling, drink tasting, socialising and sightseeing. Many of our groups end up going onto bars and clubs after the tour though!
What time should I arrive at the meeting point?
Please be at the meeting point 15 minutes before the tour is due to start. This allows time for everyone to get checked-in and enables the tour to start on time.
Do i need to bring ID?
Yes, please bring a valid form of ID. It is the law to carry a form of ID with you at all times in Italy, Spain, Portugal, Hungary, and while you should leave your passport in the hotel, we suggest you carry around a copy.
Will tours run even if it rains?
Yes. All tours operate whatever the weather!
What if i'm running late to my tour?
We ask that you arrive at the meeting point 15 minutes before the tour starts. But if you are delayed, please call us as soon as possible and we will try to assist you.
Can we book the tour privately?
Yes, we also offer private tours. Just send us an email at hey@thetipsytours.com and we’ll get back to you ASAP!
Do you accommodate dietary restrictions?
Please note that due to the menu we prepare during the class, we are unable to accommodate participants who have coeliac disease, gluten intolerance, and/or follow a vegan diet. We also cannot accommodate lactose intolerance as we use dairy products.
If you have any dietary restrictions please let us know in advance so we can figure out how to best accommodate your needs.
How can I book a tour?
The best way is through our website. Simply pick a date and time that works for you, check our real-time availability and just click book! If you have any special requests or would like to organise something or a large party, we’re always happy to assist via email.
Do I need to book in advance or can i just turn up at the meeting point?
Please do not turn up at the meeting point without a booking. Our tours often fill up quickly and we cannot guarantee that there will be space left.
Do you accept last minute bookings?
We always try to accommodate last minute bookings, and can do so depending on our availability. If your preferred tour is not available it may have sold out, but don’t hesitate to get in touch via our live chat feature or contact us, as we may be able to offer an alternative tour or recommendation for you!
I am unable to book a tour...
If you have any issues booking one of our tours, please contact us using the livechat or via email for a quick reply.
Which payment methods do you accept?
We accept VISA, Mastercard, Paypal and Apple Pay.
Is my payment secure when booking through the website?
Yes, our website is completely secure and your credit card details are not saved on our systems.
When will i receive confirmation of my booking?
You should receive an email with your confirmation voucher within minutes of booking your tour.
i did not receive a confirmation email...
Please check your junk and spam folders just in case. If you can still not find anything, please contact our customer support team.
Do i need to bring my confirmation voucher with me?
You do not need to print your confirmation voucher and bring it with you. However, we do recommend bringing it with you (or saving it digitally to your phone) as it contains useful information and directions to your meeting point.
Do i need to confirm my tour?
You do not need to reconfirm your tour. Your booking will be confirmed instantly and your voucher is proof of this. You will receive an email with your voucher within minutes of booking.
How can I amend my booking?
To amend your booking, contact our customer support team via phone or email. If your tour was booked through a third party, please contact them to amend your booking.
When can I amend my booking?
Amendments must be made at least 24 hours before the start time of the tour. Any bookings made in the 24 hours before the tour start time might be amendable, but may incur a charge.
Can i add a person/people to my booking?
Of course! Please contact our customer support team and we will be happy to assist. This does of course depend on our availability.
Are we entitled to a refund if we cancel our tour?
We have a 24 hour cancellation policy, so you are entitled to a full refund if you cancel 24 hours before the tour start time.